Widerrufsrecht

Returns & Refunds

Customer satisfaction is our priority.

If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Returned products must:

Refunds will be issued to the original payment method after inspection.

Shipping fees are non-refundable unless the return is due to our error.

Items damaged due to misuse are not eligible for refund.

14-day withdrawal window — customers have 14 days from delivery of the last item to request a return
Return-after-notice timing — customers must send back items within 14 days of notifying you
Refund timing — when they can expect their refund after you receive the return
Return shipping responsibility — who pays for return shipping
Standard outbound shipping refund — you must refund the standard delivery cost (not premium/express upgrades)
Exemptions — any final sale or non-returnable product categories
How to start a request
: https://account.aicoessentials.shop/https://account.aicoessentials.shop