Informativa sui rimborsi
Returns & Refunds
Customer satisfaction is our priority.
If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Returned products must:
- Be unused
- Be in original packaging
- Include all accessories
Refunds will be issued to the original payment method after inspection.
Shipping fees are non-refundable unless the return is due to our error.
Items damaged due to misuse are not eligible for refund.
- 14-day withdrawal window — customers have 14 days from delivery of the last item to request a return
- Return-after-notice timing — customers must send back items within 14 days of notifying you
- Refund timing — when they can expect their refund after you receive the return
- Return shipping responsibility — who pays for return shipping
- Standard outbound shipping refund — you must refund the standard delivery cost (not premium/express upgrades)
- Exemptions — any final sale or non-returnable product categories
- How to start a request
- : https://account.aicoessentials.shop/https://account.aicoessentials.shop